Chapter 28 – Corporate Social Responsibility

Corporate social responsibility (CSR) is the idea that businesses consider social and environmental concerns in their operations and relationships. It goes beyond profit-making by promoting ethical behavior, fair labor practices, and positive contributions to society.

By engaging with employees, customers, and communities in responsible ways, companies can build trust, strengthen their reputation, and support long-term success. This chapter focuses on the social side of CSR, including labor standards and community engagement. The next chapter turns to the environmental dimension, examining how businesses reduce their ecological impact and promote sustainability.