9.12 What It Takes to Lead

Effective leaders in public safety share several key traits, including decisiveness, integrity, and a strong focus on community service. Decisiveness is essential because leaders often need to make quick, high-stakes decisions in crisis situations. Integrity builds trust within their teams and with the public, ensuring that leaders are seen as reliable and ethical. A community focus is crucial, as public safety leaders must understand and address the unique needs of the communities they serve, fostering positive relationships and enhancing public trust.  

To be successful in leadership roles, public safety professionals need advanced communication skills to effectively convey information and expectations to their teams and the public. Crisis management is another essential skill, as leaders must remain calm and make strategic decisions during emergencies. Strategic planning is crucial for setting long-term goals, allocating resources, and preparing for future challenges. These skills, combined with the right personal attributes, prepare leaders to guide their teams through complex situations while maintaining public trust and safety.