Chapter 9 – Public Safety Management
9.5 Qualifications, Skills & Competencies
Educational and Training Requirements
Aspiring police officers must complete training at a police academy, where they learn about criminal law, patrol procedures, and firearms use. Many also pursue degrees in criminal justice to gain a deeper understanding of the legal system and law enforcement strategies.
Firefighters undergo rigorous training at fire academies, focusing on fire suppression, rescue techniques, and hazardous materials handling. Certifications in specialized areas, like handling hazardous materials or advanced rescue operations, are often required.
Emergency Medical Services personnel must achieve certification at various levels, such as EMT or Paramedic. Ongoing training is essential to keep up with medical advancements and maintain proficiency in life-saving techniques.
Soft Skills and Personal Attributes
Strong communication, empathy, critical thinking, and resilience are crucial across all public safety professions. Each service delivery area also requires specific skills:
- Law Enforcement – Conflict resolution and de-escalation techniques are key for managing tense situations.
- Fire Service – Physical endurance and the ability to work effectively under pressure are essential for handling physically demanding and high-risk situations.
- EMS – Quick decision-making and adaptability are vital for providing emergency medical care and stabilizing patients in unpredictable environments.
These skills and attributes help public safety professionals navigate the challenges of their roles while effectively serving the community.
Watch the following WKYC Channel 3 news report in which CSU Professor Ronnie Dunn describes the benefits of law enforcement earning their college degrees:
YouTube URL: http://www.youtube.com/watch?v=ACGV9lP8cvo
Duration: 2:48
The discussion includes the potential impact on minority recruitment and whether requiring college degrees, like in many European countries do, could improve officer performance and reduce misconduct.
