14.13 Qualifications, Skills & Competencies

Working for a CDC, a housing nonprofit, or an emergency housing nonprofit requires a blend of education, professional knowledge, and personal qualities.

Some positions call for a bachelor’s degree in a related field such as business administration, public administration, nonprofit management, or social work. Some roles value additional credentials, such as housing counseling certification, real estate licensure, or training in project management. Advanced degrees are sometimes preferred for leadership or technical positions.

People in these organizations often need to read budgets, track funding, and understand grant requirements. They are expected to communicate clearly with residents, community leaders,  funders, and other partners. Many roles require comfort with regulatory programs and housing policy, particularly those involving federal or state funding streams. Staff in emergency housing programs benefit from case management training and familiarity with crisis intervention.

Personal qualities matter as much as formal training. People working in this field need to demonstrate empathy toward residents while also enforcing organizational rules. The ability to adapt to changing conditions, whether it’s a sudden funding shift or a family facing an unexpected eviction, helps staff succeed in stressful environments. These organizations rarely work alone, so employees must be comfortable building partnerships across government, nonprofit, and private sectors.

Persistence and a commitment to community well-being often determine whether someone thrives in this work.