Title Page
Image credits
Introduction: Preface and Acknowledgements
Peer Review Acknowledgements
Interest/Adoption Form and Feedback/Report Form
Course Learning Objectives
I. PART 1: THE FUNDAMENTALS
1. Chapter 1: Introduction to Lean Six Sigma
2. Chapter 2: The Toyota Production System (TPS)
II. PART 2: METHODOLOGIES, PRINCIPLES AND TOOLS
3. Chapter 3: Lean Principles and Tools
4. Chapter 4: 5S for Workplace Organization
5. Chapter 5: Kaizen Philosophy and Tools for Continuous Improvement
6. Chapter 6: The DMAIC Methodology
7. Chapter 7: Six Sigma Principles and Tools
8. Chapter 8: Integrating Lean and Six Sigma
9. Chapter 9: Implementing Lean Six Sigma
III. PART 3: LEAN SIX SIGMA ACROSS INDUSTRIES
10. Chapter 10: Lean Six Sigma in Manufacturing
11. Chapter 11: Lean Six Sigma in Service Industries
12. Chapter 12: Lean Six Sigma in Healthcare
13. Chapter 13: Lean Six Sigma in Government and Non-Profit
14. Chapter 14: Case Studies and Success Stories of Lean Six Sigma
Appendix
Glossary of Terms
About the Author
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Applying Lean Six Sigma for Operational Excellence by Michael D. Okrent, Sc.D is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License, except where otherwise noted.