Chapter 14. Generative Artificial Intelligence (GenAI) and Project Management

14.7 Exercises

Exercise 1: GenAI in Agile Project Management

A fictional startup, TechVerse, is developing a mobile app for remote team collaboration. The app includes task management, video conferencing, and file-sharing features. TechVerse’s project manager has incorporated Generative AI (GenAI) tools to enhance the agile project management process.

The project team uses a Large Language Model (LLM) like ChatGPT for the following tasks:

  1. Generating user stories for each feature.
  2. Estimating story points based on complexity, effort, and dependencies.
  3. Creating burndown charts to monitor sprint progress.
  4. Summarizing daily stand-ups to share updates with stakeholders.

However, during the first sprint, the project team identified challenges with:

  • Bias in AI-generated story points due to insufficient context in the prompts.
  • Hallucinations in the summaries that led to inaccurate information being shared with stakeholders.
  • Limited understanding among team members on how to refine prompts for better outputs.

Questions

  1. List two ways TechVerse benefited from using GenAI tools in their agile project management process.
  2. What challenges did TechVerse face when using GenAI tools, and how could these challenges be mitigated?
  3. Propose a better prompt to refine the accuracy of story points generated by the LLM.
  4. What strategies could the project manager implement to avoid hallucinations in AI-generated summaries?

Exercise 2: GenAI in Predictive Project Management

GlobalBuild Inc., a construction company, is planning a large-scale project to build a new corporate headquarters. The project manager decided to use GenAI tools for:

  1. Developing a detailed project charter, including objectives, stakeholders, and deliverables.
  2. Generating a Gantt chart for project scheduling.
  3. Predicting potential risks and suggesting mitigation strategies using historical project data.

During the planning phase, the following issues arose:

  • The project charter lacked key assumptions and constraints because the GenAI model was not provided with adequate context.
  • The Gantt chart had incorrect task dependencies, which led to delays in the planning phase.
  • Risk predictions were biased due to historical data reflecting outdated industry trends.

Questions

  1. How could GlobalBuild’s project manager improve the prompt given to the GenAI tool to develop a more comprehensive project charter?
  2. Suggest a strategy to ensure that the Gantt chart generated by GenAI has accurate task dependencies.
  3. What actions can the project manager take to reduce bias in the risk predictions provided by the GenAI tool?
  4. Reflect on the overall value of using GenAI in GlobalBuild’s project management processes. What additional steps could the company take to maximize the benefits of GenAI?

License

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Project Management, 2nd Edition by Abdullah Oguz, Ph.D., PMP® is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License, except where otherwise noted.

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