Chapter 5. Stakeholder Management

5.6 Exercises

Exercise 1: The River Delta Bridge Project

BridgeTech Inc. is a fictional civil engineering company that has been in operation for over two decades. With a portfolio spanning various geographies, the firm has earned accolades for its innovative designs and sustainable construction practices. The company plans to erect a state-of-the-art bridge over the River Delta in their latest venture.

The proposed bridge is a blend of aesthetic beauty and functional brilliance. Envisioned with pedestrian walkways, dedicated cycling paths, and viewpoints, the bridge offers breathtaking views of the city skyline. It is not merely a transportation project but is seen as a potential boost to the city’s tourism, envisaged to become a hotspot for both locals and tourists.

The River Delta, however, presents a challenging terrain. It’s a major route for commercial shipping, with large vessels passing through daily. Any construction activity could disrupt this flow, leading to potential economic ramifications. Additionally, the riverbanks are dotted with residential zones, including luxury condos and heritage homes, many of which have been there for generations. Residents cherish their tranquil river views and are concerned about the mammoth construction that’s about to unfold.

From an environmental perspective, the River Delta is rich in biodiversity. Home to several endangered fish species and a unique mangrove ecosystem, any construction activity could threaten this delicate balance. Local environmental groups have voiced their concerns, seeking assurance that the project will not degrade the environment.

The local government is in a tight spot. While it sees the long-term benefits of the bridge, it also has to ensure that the concerns of residents, businesses, and environmentalists are adequately addressed. Therefore, it has given a conditional nod to the project, emphasizing minimal disruption and adherence to the highest environmental standards.

Questions:

  1. Who are the key external stakeholders for the River Delta Bridge project? Categorize them based on their levels of power and interest (e.g., residents, environmental groups, commercial shipping companies, local government).
  2. How can BridgeTech Inc. effectively engage with residents concerned about the construction phase and the long-term impact on their riverfront views? Suggest specific methods for communication and consultation.
  3. Environmental groups have voiced strong concerns about the project’s potential ecological impact. How can BridgeTech balance its demands with the project’s objectives while maintaining stakeholder support?
  4. What communication strategies should BridgeTech use to keep all stakeholders informed about project progress, challenges, and milestones? Include examples tailored to different stakeholder groups.
  5. Since commercial shipping is vital to the local economy, how can BridgeTech collaborate with shipping companies to minimize disruptions and maintain positive stakeholder relationships?
  6. Suppose environmental groups or residents launch a public campaign against the project. What steps can BridgeTech take to rebuild trust, align stakeholder expectations, and mitigate the negative impact on project timelines?

 

Exercise 2: SunVille Solar Park Project

EcoPower Inc. is a fictional energy company that specializes in renewable energy projects. The company has recently acquired a vast stretch of land in SunVille, a small town known for its sunny weather throughout the year. EcoPower’s ambitious project aims to transform this land into one of the region’s most extensive solar parks, which could potentially power the entire SunVille town and its neighboring areas.

The SunVille Solar Park promises significant environmental benefits by reducing the region’s reliance on fossil fuels. However, the project’s scale means that a large portion of the acquired land, currently used for agriculture, will have to be repurposed. This transition will undoubtedly impact the local community, which primarily depends on farming.

While the local government generally supports renewable energy initiatives, they’re also concerned about the potential job losses in the agricultural sector and the change in the town’s rural character. At the same time, environmentalists, although supportive of green energy, worry about the local flora and fauna being affected by such a large-scale installation.

Given the increasing global emphasis on clean energy, EcoPower’s investors are enthusiastic about the project’s potential returns. However, they also emphasize the importance of smooth execution without significant delays, as such setbacks could affect projected returns.

Local businesses, especially those in the hospitality sector, see an opportunity. If designed innovatively, they believe the solar park could attract eco-tourists, leading to increased business.

Residents are divided. While some are excited about SunVille potentially becoming a landmark for clean energy, others, especially farmers, are anxious about their future.

EcoPower creates a Stakeholder Power/Interest Grid to navigate this complex scenario. They identify the following stakeholders:

  1. Local Government
  2. Environmentalists
  3. Investors
  4. Local Businesses (Hospitality Sector)
  5. Residents
  6. Farmers
  7. Eco-tourists
  8. Company Employees

Questions:

  1. Plot each stakeholder on the Power/Interest Grid using the provided information.
  2. Which stakeholders should EcoPower closely manage and engage with regularly based on their position in the grid?
  3. How can EcoPower address the concerns of stakeholders with high interest but varying levels of power?
  4. Considering the project’s potential positive and negative impacts, how should EcoPower prioritize its communication and engagement activities?
  5. How might the Power/Interest Grid evolve as the project progresses, and how should EcoPower adapt its stakeholder management strategies accordingly?

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Project Management, 2nd Edition by Abdullah Oguz, Ph.D., PMP® is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License, except where otherwise noted.

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