Chapter 6. Communication Management, Leadership, and Project Team Management
6.3 Communications Management Protocol
The communication management plan should include a protocol that delineates all the critical communication channels for the team and stakeholders, such as the purpose of communication, ICTs utilized, frequency of communications, and types of information to be communicated. An example of a Communications Management Protocol has been provided in Table 6.1 which includes only four purposes of communication.
| Purpose of Communication | Schedule Frequency | ICTs or Other Means Utilized | Types of Information | Participants: Team Members and Stakeholders |
| Planning | Every week on Monday | Microsoft Teams
Zoom OneDrive Emails |
Requirements
Project activities Schedule Cost Risks and issues |
All the team members |
| Retrospective | Every week on Friday | Microsoft Teams
Zoom OneDrive Emails |
Status updates
Lessons learned
|
All the team members |
| Emergency | As needed | Zoom or In-person | Depends on the reason for emergency | All the team members |
| Status updates | Every week after the retrospective meeting
Or as needed |
Emails
Zoom or In-person meetings |
Progress report
Tracking Gantt Chart Comparison of baselines with the latest situation |
Project sponsor
Client All team members |
